Effective Date: July 1, 2026
Welcome to TrendCart. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, shop with us online, or purchase from our physical store.
1. Who We Are
TrendCart is a retail store offering both online and offline shopping. We sell a wide range of products, including:
- Lights & Lighting Accessories
- Electronics
- Electrical Items
- Tools & Hardware
- Gadgets & Accessories
- Stationery & Office Supplies
- Perfumes & Fragrances
- Other household and lifestyle products
2. Information We Collect
We may collect the following information when you use our website or visit our store:
Personal Information
- Name
- Mobile number
- Email address
- Billing and shipping address
- Payment details (processed securely through payment providers)
- Order history
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
Offline Purchases
For purchases made in our physical store, we may collect your contact information for billing, warranty, order fulfillment, or customer support when necessary.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to your inquiries
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers and updates (only where permitted or with your consent)
4. Cookies
Our website uses cookies to:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Payment Security
We do not store your complete debit or credit card details on our servers.
Online payments are processed securely through trusted third-party payment gateways that use industry-standard security measures.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers when necessary, such as:
- Courier and delivery partners
- Payment gateway providers
- Website hosting providers
- IT and technical support services
- Government authorities when required by law
These providers are required to keep your information secure and confidential.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact us using the details below.
9. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment gateways, shipping providers, analytics tools, or social media platforms.
We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
TrendCart
Email: trendcartpng@gmail.com
Address: Trendcart, E commerce $ Courier Service, Ambalapparamba, Pang Chendi, 679338
Website: www.trendcart.org.in
Thank you for shopping with TrendCart. We appreciate your trust and are committed to protecting your privacy.