Thank you for shopping with TrendCart. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver your purchases.
Order Processing
- Orders are processed after successful payment confirmation.
- Orders are generally processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, sales, or high-demand periods, processing may take a little longer.
Shipping Coverage
TrendCart currently ships to most locations across India.
If your location is not serviceable by our courier partners, our customer support team will contact you regarding available alternatives.
Delivery Time
Estimated delivery time depends on your location.
- Within Kerala: 2–5 business days
- Other States: 3–8 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
TrendCart may offer Free Shipping on selected products or orders that meet the minimum purchase value during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive the tracking details via email, SMS, or WhatsApp (where applicable).
You can also track your order through your My Account section after logging in.
Delivery Attempts
Our courier partner will normally make multiple delivery attempts.
If delivery cannot be completed due to:
- Incorrect address
- Customer unavailable
- Invalid contact number
- Refusal to accept delivery
the package may be returned to TrendCart. Additional shipping charges may apply for re-shipment.
Address Accuracy
Customers are responsible for providing accurate shipping information.
TrendCart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
Damaged or Missing Packages
If your package arrives damaged or appears to have been tampered with:
- Do not accept the package if it is visibly damaged.
- Contact our customer support immediately.
- Provide your order number along with clear photographs of the package and product (if applicable).
We will investigate the issue and provide an appropriate resolution.
Delayed Deliveries
While we strive to deliver every order on time, delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Transportation disruptions
- Public holidays
- Government restrictions
- Courier partner delays
TrendCart is not liable for delays caused by circumstances beyond our control.
Undeliverable Orders
If an order is returned to us because it could not be delivered, we will contact you to arrange re-delivery. Additional shipping charges may apply.
International Shipping
At present, TrendCart delivers within India only. International shipping is not available.
Contact Us
If you have any questions regarding shipping or delivery, please contact us.
TrendCart
📧 Email: support@trendcart.org.in
🕒 Customer Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM
Thank you for shopping with TrendCart. We appreciate your trust and are committed to providing a safe, reliable, and timely delivery experience.